Digital Marketing


The Who, What, Why, & How of Digital Marketing


What is digital marketing?

Digital marketing, also called online marketing, refers to all marketing efforts that occur on the internet. Businesses leverage digital channels such as search engines, social media, email, and other websites to connect with current and prospective customers. This also includes communication through text or multimedia messages. A seasoned inbound marketer might say inbound marketing and digital marketing are virtually the same thing, but there are some minor differences. And conversations with marketers and business owners in the U.S., U.K., Asia, Australia, and New Zealand, I've learned a lot about how those small differences are being observed across the world.



How does a business define digital marketing?

At this stage, digital marketing is vital for your business and brand awareness. It seems like every other brand has a website, and if they don't, they at least have a social media presence or digital ad strategy. Digital content and marketing is so common that consumers now expect and rely on it as a way to learn about brands. Because digital marketing has so many possibilities, you can get creative and experiment with a variety of marketing tactics on a budget. Overall, digital marketing is defined by using numerous digital tactics and channels to connect with customers where they spend much of their time: online. The best digital marketers have a clear picture of how each digital marketing campaign supports their overarching goals. And depending on the goals of their marketing strategy, marketers can support a larger campaign through the free and paid channels at their disposal.





Why is digital marketing important?



Digital marketing helps you reach a larger audience than you could through traditional methods and target the prospects who are most likely to buy your product or service. Additionally, it's often more cost-effective than traditional advertising and enables you to measure success on a daily basis and pivot as you see fit.

  • You can focus your efforts on only the prospects most likely to purchase your product or service.

  • It's more cost-effective than outbound marketing methods.

  • Digital marketing evens the playing field within your industry and allows you to compete with bigger brands.

  • Digital marketing is measurable.

  • It’s easier to adapt and change a digital marketing strategy.

  • Digital marketing can improve your conversion rate and the quality of your leads.

  • You can engage audiences at every stage with digital marketing.Let's dive deeper.




IMPORTANT POINT


You can focus your efforts on only the prospects most likely to purchase your product or service

If you place an advertisement on TV, in a magazine, or on a billboard, you have limited control over who sees the ad. Of course, you can measure certain demographics — including the magazine's typical readership or the demographic of a certain neighborhood — but it's still largely a shot in the dark. Digital marketing allows you to identify and target a highly-specific audience with personalized and high-converting marketing messages.

It's more cost-effective than outbound marketing methods.

Digital marketing helps you track day-to-day campaign performance, so you know what channels are performing well and which aren’t, helping you optimize your campaign budgets for high ROI. The same can’t be said for traditional forms of advertising. It doesn’t matter how your billboard performs — it still costs the same, even if it doesn’t convert. Plus, with digital marketing, you have complete control over where you choose to spend your money. Perhaps you spend money on design software to create high-converting Instagram content rather than paying for PPC campaigns. A digital marketing strategy allows you to pivot continuously, ensuring you never waste money on channels that don't perform well.

Digital marketing evens the playing field within your industry and allows you to compete with bigger brands.

If you work for a small business, it's likely difficult for you to compete with the major brands in your industry, many of which have millions of dollars to invest in campaigns. Fortunately, there are plenty of opportunities to outrank the big players through strategic digital marketing initiatives. For instance, you might use long-tail keywords to create high-quality content that ranks on search engines. Search engines don’t care which brand is the biggest, but it does care about prioritizing content that resonates best with target audiences.

Digital marketing is measurable.

While traditional advertising can be helpful for specific goals, its biggest limitation is measurability. This is one of the biggest benefits of digital marketing, as it can give you a start-to-finish view of all the metrics that matter to your company — including impressions, shares, views, clicks, and time on page. Unlike most offline marketing efforts, digital marketing allows marketers to see accurate results in real-time. If you've ever put an advertisement in a newspaper, you'll know how difficult it is to estimate how many people flipped to that page and paid attention to it. There's no surefire way to know if that ad was responsible for any sales at all.

Website Traffic

With digital marketing, you can see the exact number of people who have viewed your website's homepage in real-time by using digital analytics software available in marketing platforms like HubSpot. You can also see how many pages they visited, what device they were using, and where they came from, amongst other digital analytics data. This intelligence helps you prioritize which marketing channels to spend more or less time on based on the number of people those channels drive to your website. For example, if only 10% of your traffic is coming from organic search, you know that you probably need to spend some time on SEO to increase that percentage.

Social Media Marketing

This practice promotes your brand and your content on social media channels to increase brand awareness, drive traffic, and generate leads for your business. If you're new to social platforms, you can use tools like HubSpot to connect channels like LinkedIn and Facebook in one place. This way, you can easily schedule content for multiple channels at once and monitor analytics from the platform as well. On top of connecting social accounts for posting purposes, you can also integrate your social media inboxes into HubSpot, so you can get your direct messages in one place.